Privacy Policy 

1. Introduction

ACBUY.LIFE.com (the “Website”), a service specializing in reverse purchasing and global sourcing, is committed to protecting the privacy of our clients. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services.

By using the Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our Reverse Purchasing Agent services to you. This may include:

  • Personal Identification Information: Name, email address, physical address, phone number, and any information required for shipping and customs purposes.
  • Financial and Transaction Data: Details related to your purchases, payment method information (though sensitive details like full credit card numbers are handled by secure, third-party payment processors), and transaction history.
  • Sourcing and Product Data: Information about the products you wish to purchase (e.g., product links, specifications, quantities), your sourcing requests, and communication logs related to supplier negotiations and quality checks.
  • Usage Data: Information on how the Website is accessed and used, such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, and other diagnostic data.

3. How We Use Your Data

ACBUY.LIFE.com uses the collected data for various purposes, primarily to fulfill our function as your reverse purchasing agent:

  • To provide and maintain our services, including sourcing, negotiation, quality inspection, and warehousing.
  • To process your transactions and manage your orders.
  • To manage international shipping and logistics, including providing necessary information to carriers and customs authorities.
  • To communicate with you regarding your orders, service updates, and account information.
  • To provide customer support and respond to inquiries.
  • To improve our Website and optimize our services (e.g., through analytics).
  • To detect, prevent, and address technical issues or fraudulent activity.

4. Disclosure of Data

We may disclose your personal information in the following situations and to the following parties:

  • To Suppliers/Vendors: Limited information (e.g., product requirements) may be shared with Chinese suppliers to facilitate sourcing and purchasing on your behalf.
  • To Logistics Providers: Your name, address, phone number, and product details must be shared with international shipping carriers, freight forwarders, and customs brokers to complete the delivery of your order.
  • For Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processors, website hosting, analytics providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we endeavor to use industry-standard measures to protect your information, we cannot guarantee its absolute security.

6. Links to Other Sites

Our service may contain links to other sites that are not operated by us (e.g., links to Taobao or JD.com product pages). If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children’s Privacy

Our Service is not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: www.acbuy.life.com/contact us